Privacy Policy

1. Introduction

At Infoston Store (https://infostonstore.in/), operated by Infoston Systems Private Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make purchases, or interact with our services in India. By using our website, you agree to the terms of this policy. We comply with the Information Technology Act, 2000 and the System: Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, shipping/billing address, payment information (processed securely via third-party providers like Razorpay).
• Account Information: Username, password (hashed), order history, wishlist, and cart items.
• Usage Data: IP address, browser type, device information, pages visited, and interaction data.
• Cookies and Tracking: We use cookies for session management, analytics, and personalized recommendations.

3. How We Use Your Information

Your information is used to:

• Process orders, payments, and deliveries for products on Infoston Store.
• Manage your account and provide customer support (Monday to Saturday, 9 AM - 8 PM).
• Send promotional emails, newsletters, and updates (you can opt-out anytime).
• Improve our website, products, and services through analytics.
• Comply with legal obligations and prevent fraud.

4. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors for payment processing, shipping, and analytics (e.g., Razorpay, Google Analytics).
• Legal Compliance: Authorities when required by law or to protect our rights.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience, analyze site usage, and personalize content. You can manage cookie preferences through your browser settings. Essential cookies are required for website functionality, while optional cookies (e.g., for analytics) can be disabled.

6. Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your data. However, no online transmission is completely secure, and you share information at your own risk.

7. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Request data portability.
• File a complaint with a data protection authority.

To exercise these rights or for grievances, contact our Grievance Officer at: [Name], sales@infoston.com, +91-1234567890. We will resolve within 30 days.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing information.

9. Children's Privacy

Our services are not intended for individuals under 13. We do not knowingly collect data from children. If we learn such data has been collected, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of our website constitutes acceptance of the updated policy.

11. Contact Us

For questions or concerns about this Privacy Policy, contact us at: sales@infoston.com or NO.3/672A, Chidambaram Nagar, Sattur, Tamil Nadu, India - 626203.