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Return and Refund Policy

Effective Date: July 31, 2025

1. Introduction

At Infoston Store (https://infostonstore.in/), operated by Infoston Systems Private Limited, we strive to ensure customer satisfaction. This Return and Refund Policy outlines the conditions under which you may return products purchased from our website and request refunds, in compliance with the Consumer Protection Act, 2019.

2. Return Eligibility

Returns are accepted within 7 days of delivery for:

Items must be unused, in original packaging, and in the same condition as received.

3. Non-Returnable Items

The following items are non-returnable:

No refunds will be issued for change of mind or buyer’s remorse.

4. Return Process

To initiate a return:

Return shipping costs are borne by the customer unless the item is defective or incorrect.

5. Refund Process

Once the returned item is received and inspected, we will notify you of approval or rejection. Approved refunds will be processed within 14 days to the original payment method, minus any shipping costs. Contact us if you do not receive your refund within this period.

6. Contact Us

For questions or concerns about this Return and Refund Policy, contact us at: sales@infoston.com or NO.3/672A, Chidambaram Nagar, Sattur, Tamil Nadu, India - 626203.